Terms of Service

 

My goal at April H Pitre Photography is your complete satisfaction with your purchase.

Photo Session deposit fees: In the case of camera failure, inclement weather, or any other unforeseen incident that prevents April H Pitre Photography from shooting on the scheduled date the client will get a choice of a new date or a full refund of their deposit if applicable. No refund will be given under any circumstances if you fail to attend the session on the day and at the time listed when the booking was made.

Physical Products: Due to the nature of custom photography, all sales are final. All prints and products are subject to your state's sales tax and shipping when applicable. April H Pitre Photography does, of course, guarantee that the portraits you receive meet the highest standards in every respect and works with clients to approve designs and custom work before orders are placed. Payment of orders is due in full when the order is placed. All rates are subject to change at any time. In the interest of fairness to all customers, all rates are non-negotiable, unless booked through a special promotion.

A replacement (or refund at April H Pitre Photography’s discretion) will be made if a manufacturer defect is evident and reported within 48 hours (2 business days) from the date it was received.

 

Digital Downloads: If you are unsatisfied with a Product that is not in a physical medium form (i.e., a Photo download), then upon your request, we may issue you a full refund of the purchase price paid for such Product at our discretion depending on the circumstances.

 

Generally, refunds will NOT be given to a client “not liking a photo” or selecting an incorrect photo after the buyer has already received the photograph. If a mistaken photo is sent to the buyer, as documented on the invoice, April H Pitre Photography will send the correct photo to the buyer free of charge.

If you have any questions about this policy please email ajhg4011@gmail.com